The People Operations Director will lead the company's HR strategy and people operations, ensuring alignment with business objectives and scalability. This role plays a crucial part in fostering a high-performance, inclusive workplace culture while driving HR initiatives that support the company's rapid growth by leveraging AI-driven HR tools and workforce analytics to enhance talent acquisition, performance management, and strategic decision-making. The People Operations Director will serve as a strategic partner to executive leadership, providing insights and guidance on workforce planning, talent development, and organizational success.
Key Responsibilities
People Strategy & Leadership Develop and execute a scalable HR roadmap that aligns talent strategy, grounded in an idea meritocracy, with business growth. Talent Optimization & Performance Management
- Oversee AI-enhanced recruitment, onboarding, and performance management systems to enhance employee development and retention.
People Operations & Compliance
- Implement and optimize HR technology (HRIS, ATS, analytics) to automate workflows and ensure compliance and equitable hiring.
Change Management & Workforce Strategy
- Lead organizational change efforts and workforce planning to support business agility and growth.
Employee Experience & Engagement
- Use employee feedback tools and data insights to enhance engagement, satisfaction, and promote a collaborative workplace culture.
- Executive Compensation & Total Rewards
- Develop competitive total rewards strategies, leveraging market data to ensure pay equity and retention.
- HR Data & Analytics for Business Decisions
- Utilize predictive AI models to analyze workforce trends, forecast talent needs, and drive strategic HR decision-making.
- Vendor & Budget Management
- Manage HR service providers and budgets, ensuring efficient allocation of resources and ROI.
- Leadership Advisor
- Serve as a trusted advisor to executives and department leaders, providing coaching on team dynamics, conflict resolution, and succession planning.
- HR Technology & AI Driven Tools
- Oversee the implementation, optimization, and integration of HR technology tools, including Applicant Tracking Systems (ATS), Human Resource Information Systems (HRIS), HR analytics platforms, and AI-driven tools for talent acquisition, performance management, and predictive workforce planning.
Requirements
- Strategic HR Leadership - 10+ years of progressive People Operations/HR experience, including 3+ years in a senior leadership role, preferably in a high-growth or scaling organization.
- HR Technology & AI-Driven Tools - Experience implementing and managing HRIS, ATS, HR analytics platforms, and AI-driven HR tools to enhance talent management and workforce planning.
- Talent Acquisition & Performance Management - Proven ability to design and oversee end-to-end recruitment strategies, onboarding processes, and data-driven performance management systems.
- Employee Engagement - Demonstrated experience in developing and executing strategies and workplace culture initiatives that drive engagement.
- Change Management & Organizational Agility - Track record of leading organizational change, workforce restructuring, and business transformation efforts in dynamic environments.
- Compensation & Total Rewards Strategy - Experience developing competitive compensation structures, executive pay models, and total rewards programs aligned with market benchmarks.
- HR Data & Workforce Analytics - Strong background in using workforce analytics to drive decision-making, measure engagement, and forecast talent needs.
- Legal Compliance & Risk Management - Expertise in employment law, labor regulations, and HR compliance across multiple jurisdictions, ensuring organizational adherence.
- Executive Coaching & Leadership Advisement - Experience partnering with C-suite leaders and department heads to provide strategic HR guidance, team development, and succession planning.
- Vendor & Budget Management - Ability to manage HR service providers, negotiate contracts, and oversee HR budgets to maximize cost efficiency and ROI.
Benefits
- Medical, Dental, and Vision Insurance
- STD (Short-Term Disability Insurance), Critical Illness, and Accident coverage
- Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
- 401k with up to 4% Company Match
- Paid Time Off + Company Holidays
- Parental Leave Benefit
- Time Off for Your Birthday and Work Anniversary
- Discount Travel Program
