Department: People
Employment Type: Full Time
Location: Amsterdam
Compensation: €80,000 - €100,000 / year
Description
ABOUT WETRAVEL
Travel gives people new experiences and brings them together, sometimes in life-changing ways. That’s especially the case for group travel and multi-day travel where the participants get to really immerse themselves. Passionate travel organizers make this magic happen and WeTravel is here to support those travel organizers. We help them publish their trip offerings, take bookings, process payments, pay suppliers/vendors, and digitize their operations. This helps travel organizers get more bookings, save time, and save money.
OUR VALUES
This position presents the opportunity to work in a business-critical role in a rapidly growing company. You will also uphold our four core values:
- Be the solution - take ownership, drive collaboration
- Be resourceful - strive for new wins every day
- Be honest - default to transparency
- Be respectful - treat others like you want to be treated
We encourage applicants from diverse backgrounds and underrepresented groups and would invite you to apply. A diverse workforce is a highly productive one, so why not take a chance, send us your application even if you don't meet all our requirements, we may surprise you!
“Culture add” is so much better than "culture fit" and welcome applications from all groups, irrespective of your, age, disability, gender reassignment, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, veteran status and sexual orientation.
OUR WORK ETHIC
At WeTravel, we are building a High Performance Culture where we reward top performers, expect a work environment at WeTravel that is fast-paced, demanding and deeply committed to putting our customers first. Our global footprint spans 30 countries, requiring your flexibility, agility, and dedication to our team. Our high-performing team members' commitment to excellence and their ability to tackle challenges head-on position us at the forefront of our industry.
Joining WeTravel means stepping into a dynamic, demanding environment where your contribution makes a real difference. It’s a place for those ready to dive into their work, push beyond comfort zones, and achieve collective goals through hard work and perseverance.
Here, ambition isn’t just welcomed; it’s essential for those fully committed to our mission of leading the market in the fintech SaaS space.
Role and Responsibilities
At WeTravel, we see People Operations as a product team—focused on building scalable HR solutions. The People Operations Manager will lead the team to simplify and automate processes, ensuring compliance and efficiency for almost 250 global employees (a mix of remote employees and contractors). This role is central to creating seamless HR experiences and driving efficiency across all people processes.
Build scalable, automated
people operations products to streamline core HR processes, with a strong focus on compensation & benefits, designing key policies, improving employee experience, and ensuring compliance for a global workforce.
People Operations:
- Lead and coach People Operations Specialists to develop scalable HR processes for employees and contractors.
- Build a solid operational model that ensures clear, efficient, and scalable People Operations processes.
- Automate workflows (using HiBob, Deel, Justworks etc.) to streamline onboarding, offboarding, and employee lifecycle processes.
- Oversee (through your people ops team) employee documentation, contracts, and employment changes.
Compensation & Benefits:
- Own everything rewards related; design and implement our compensation philosophy, build a compensation framework and, together with our Benefits & Payroll admin, manage global compensation and benefits programs (PTO, 401K, health, etc.) to ensure fairness, transparency, and market competitiveness.
- Design and lead the annual salary review, using market data to ensure pay equity and alignment with company goals.
- Establish and manage promotion cycles, ensuring clear, fair, and transparent processes that support employee growth.
- Ensure compliance with tax and regulatory requirements across all regions (US/Netherlands).
- Oversee equity/stock option plans, ensuring clear communication and alignment with compensation strategy.
HR Policies & Compliance:
- Develop and update global HR policies and handbooks, ensuring they are aligned with international laws (e.g., GDPR) and support a positive employee experience.
- Standardize HR processes globally for contractors and full-time employees, ensuring compliance and scalability.
- Oversee regulatory tasks such as work visas, work permits, 30% rulings, expat relocations, and global compliance for a distributed workforce.
Payroll & Reporting [future]
- Oversee global payroll for employees and contractors, ensuring accuracy and compliance across regions.
- Collaborate with the Payroll Specialist to implement a unified payroll solution for all countries.
- Deliver payroll and benefits reports to finance and conduct regular payroll audits to ensure accuracy and compliance.
HR Business Partnering
- Partner with senior leaders on various people topics;
- Supporting VP People with leading key HR projects (career mapping, talent reviews, DEI initiatives).
- Design and implement a new people ops model to support the business.
- Together with your team, establish foundational HR processes to ensure smooth operations and scalability.
- Design and lead the annual salary & benefits review (2025), using market data to ensure pay equity and alignment with company goals.
- Improve and automate workflows across onboarding, offboarding, and employee management.
- Ensure full compliance with global employment laws, including visa management, GDPR, and other regulatory requirements.
- Design and implement updated HR policies, such as PTO.
- Standardize global processes for both contractors and full-time employees, creating efficient, compliant, and scalable systems. Starting with guidelines on employment contracts (contract chain, settlements, etc).
Skills Knowledge and Expertise
- Proven and extensive experience People Operations, compensation & benefits, and HR automation across global regions (US/EMEA).
- Strong background in building scalable HR policies and processes for remote and global teams.
- Expertise in automating people workflows, having experience in working with modern HR systems like HiBob.
- Solid knowledge of global compliance (GDPR, labor laws) for contractors and full-time employees.
- Bonus: Experience in startups or scale-ups, thriving in highly dynamic and fast-paced environments.
Personality Traits:
- Detail-Oriented: Ensures accuracy and compliance in processes and data management.
- Workflow Expert: Designs scalable, efficient workflows that support business needs.
- Product-Minded: Continuously improves People Ops processes like a product team.
- Visionary: Builds strategic, scalable systems with a focus on long-term growth.
- Fast and Adaptable: Quickly adjusts to challenges without compromising quality.
- Collaborative: Builds strong relationships and aligns People Ops as a service to employees.
- Empathetic: Balances efficiency with employee-centric solutions.
Benefits
- Attractive compensation
- Unlimited Paid Time Off!
- 2 week cross-functional onboarding training program for all new colleagues.
- Annual team off site.
- Cycle to work Scheme
- Tuesday team lunches & after work social events.
- Amazing offices in the heart of Amsterdam - rooftop garden, right next to the Metro stop in ROKIN
- Hybrid working model - 3 days in the office and Work From Home for the remainder
- As a travel-related company, we have fantastic team retreats, two of our founders love surfing, so it's normally beside a great beach - it was Colombia for 2022
- The latest tech you need to be successful.
