About Telstra Health

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.

The role

This newly created People and Culture Shared Services Manager is responsible for the shared services function, executive assessment team, risk and governance, HSW, HRIS implementation and updates and providing data and analytical insights into the People & Culture Partner team more broadly and to the People & Culture Executive.

Key responsibilities:

Lead and manage People Operations team globally, ensuring operational performance is managed and a continuous improvement lens is in place
Enable the People and Culture partners to be strategic based on providing operational support to the team
Ensure streamlined processes and partnership with the People & Culture Partners
Use global team to support transactional activities for People & Culture Partners
Foster a culture of ownership within the broader team by driving improvements across the team
Use data metrics to drive performance and understand trends or other issues that can be modified to benefit the organisation
Work across corporate and shared services data and reporting team
Provide regular board reporting with relevant people analytics
Lead HSW for the organisation however partnership with People and Culture Partner for individual RTW
Ensure HRIS implementation is on target
Lead the HRIS administrator to undertake relevant updates for organisation
Analyse performance reporting and engagement data to identify and improve process improvements
Collaborate with key stakeholders across the business to ensure exceptional customer satisfaction
Ensure risk metrics are monitored
Ensure data integrity and governance for people data

About you

Demonstrable experience in a leadership role managing a diverse group of employees globally
Experience in data, analytics and providing insights at the very senior levels of the organisation
Demonstrated ability to credibly engage with a wide variety of stakeholders and work within a complex, matrixed environment to maximise best practice sharing, optimise processes and influence change
Capability to lead a team towards enabling continuous improvement
Undergraduate degree in Business, Finance, Human Resources or similar
Healthcare experience or similar industry is desirable

Why work for Telstra Health?

We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony
Join us if you find change, a fast-paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
When you join us you join a team of experts - our team boasts a wealth of skills, expertise and knowledge across a wide range of health and tech areas for you to tap into so there will be plenty to learn and do!

And it doesn’t stop there…

A free Telstra mobile and plan for eligible* employees
30% discount on various Telstra products and services
16 weeks paid gender-equal parental leave, culture, family and domestic violence leave, as well as the option to purchase additional leave
Career break and study assistance
Ongoing development through various learning programs, access to O’Reilly and LinkedIn Learning and much more
Free 24/7 professional and confidential support for you and your family
Employee rewards program that includes discounts on shopping, electronics, gym memberships, movie tickets, health insurance and more

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today!

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People & Culture Shared Services Manager