Job Function

Human Resource (HR)

Job Summary

The HR Operations Support Specialist is responsible for providing HR consulting to the business. He/She liaises with line managers to understand critical requirements project future skills demand and collaborates with hiring managers to prioritize requirements. He/She supports the business leaders to assimilatie new hires into the organisation effectively. He/She guides learning managers to focus on learning programmes to bridge staff capability gaps and build new skills. He/She supports the business in the identification and management of high-potential talent, and the implementation of succession plans. He/She advises on non-monetary benefits options to compensation manager to align it with workforce needs. He/She manages employee issues and supports line managers in exit and retirement processes.
As the main point of contact between HR and the business, he/she is an excellent communicator who aligns interests among various stakeholders to promote a cooperative and collaborative work environment. He/She adopts a service excellence mindset and is passionate about addressing organisational and employees' needs and issues.

Job Responsibilities/Key Tasks(External)

Plan HR and workforce strategy and organisation development

Assist to develop plan to deploy organisation's workforce to maximise productivity in pursuit of organisational vision, mission, strategy and plans in consultation with stakeholders
Collaborate with line managers to project future skills demand and supply
Advise line managers on resource planning options
Facilitate the redesign of the organisation structure to deliver its vision, mission, strategy and plans in an effective and efficient manner
Liaise with employees to evaluate effectiveness of organisation development and change interventions
Support senior management to review organisation development and change interventions

Attract talent

Recommend sourcing channels to source the right candidates in line with business needs
Prioritize critical open positions to be filled in consultation with line managers
Guide hiring managers in selection of candidates with right competencies, experience and culture fit through effective screening and assessment processes
Advise hiring managers on the principles of fair and unbiased employment selection practices
Provide advice to business leaders and managers to position the organisation as an employer of choice to secure candidates
Secure involvement of business leaders in the onboarding processes to assimilate new hires effectively
Guide onboarding managers to enhance effectiveness of orientation, induction and assimilation programmes

Develop talent

Define learning and development needs based on business and staff capability needs
Guide employees to refer to career development policy, framework and programmes for career progression in the organisation
Guide line managers in their understanding and usage of performance management policy, framework and processes
Guide line managers to cascade key performance indicators and performance goals to employees aligned to business requirements
Support talent review sessions with line managers to identify and manage high-performing individuals for mission-critical roles within the organisation
Guide senior management to implement succession plans to identify and groom individuals to take over leadership roles within the organisation

Engage talent

Guide line managers in usage of compensation strategies and programmes to attract, motivate and retain workforce
Review needs of the workforce to recommend non-monetary benefits options to the Compensation and Benefits manager
Provide support to senior management in rolling-out employee engagement activities to motivate employees to deliver superior performance in fulfilling organisational requirements
Manage labour relations to achieve work harmony and progress towards organisational goals

Job Requirements

Proficiency in basic MS Office Applications / Microsoft Power Platform Applications

Professional Qualifications & Relevant Experience

Diploma or Degree in HR

5 to 8 years of HR experience

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ST Logistics Pte Ltd

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