About The Team

Sparrow is a consumer lending startup born with a mission to empower the underserved and overlooked. We have designed a revolutionary credit card, meticulously crafted to help guide our customers on a journey to financial freedom.

The People & Talent Support Specialist will be a key member of our People & Culture team, supporting various aspects of the employee lifecycle. This position will collaborate directly with employees and front-line leaders in order to build and maintain a positive, productive, and mission-driven work environment.

About The Role

The People & Talent Support Specialist will play a key part in creating and managing talent acquisition and people operations programs that foster a strong culture and support our fast-growing team. In this role, you will be responsible for candidate recruitment and onboarding processes, as well as overall people operations (including general HR administration, benefits, employee engagement, and employee satisfaction/retention). You will work closely with hiring managers and senior leadership to shape and implement the systems, policies, and processes that ensure our employees have a seamless and positive experience throughout their journey with us.

This person will report to the Co-Chief Executive Officer.

In This Role, You Will

Streamline our recruitment processes to improve efficiency, reduce time-to-fill, and enhance hiring manager satisfaction.
Communicate with candidates to arrange interviews, make employment offers, and facilitate onboarding tasks.
Manage the end-to-end employee onboarding workflow, including pre-employment screening, benefits enrollment, user access, desk set-up, and company training administration.
Review and improve key HR processes such as onboarding, offboarding, employee benefits administration, and employee records management.
Identify opportunities for automation and process improvements to increase operational efficiency and reduce administrative overhead.
Assist in the planning, execution, and monitoring of HR programs such as performance management, learning & development, and employee engagement events.
Maintain confidentiality and discretion while handling sensitive employee matters.
Ensure that people operations processes comply with applicable labor laws, regulations, and company policies.
Maintain a positive, goal-oriented, and engaging culture.
As a member of a dynamic, fast-growing start-up, you’ll have the opportunity to contribute on a wide variety of other duties as needed.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum of 3 years of professional experience in talent acquisition and people operations, with a focus on process improvement and optimization.
Strong understanding of HR systems, ATS (Applicant Tracking Systems), HRIS (Human Resource Information Systems), and recruitment technology.
Excellent communication, interpersonal, and collaboration skills.
Strong organizational and problem-solving skills.
Proficiency with Microsoft Office and Google Workspace programs required; experience with analytics tools such as Tableau or Power BI preferred.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

Compensation, Benefits And Perks

Medical, dental and vision coverage, with a 100% company-paid employee-only option
Unlimited time off and 13 company holidays per year
$50 per month Wellness Stipend - to use in any way that helps you thrive!
Paid parental leave
401(k) Plan with 4% matching
Stock options

More About Sparrow

At Sparrow, we believe that we can grant credit to the underserved and overlooked better than any company that exists today. We believe that we can have a significant impact on society by reducing the financial burden of having less than perfect credit. And we believe in fostering a workplace culture that embodies purpose, community, freedom, and transparency. At Sparrow, we know we are only as great as the people we hire, and without them we will never achieve our collective aspirations. Come join us!

Sparrow

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People & Talent Support Specialist