About MoonPay 🌖💸
Hi, we’re MoonPay. We’re here to onboard the world to Web3.

Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.

What We Do
We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products — just take a look on Trustpilot.

We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.

But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.

So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.

🌔About the Opportunity

In this maternity cover role, you’ll be responsible for the development and delivery of key Human Resources initiatives and solutions that enable the organization to deliver its business objectives and longer term business strategy, driving operational excellence.

The role will work closely with colleagues across the People Team and wider business to navigate People related opportunities and challenges, partnering on core areas such as performance management, employee relations (ER) and education around ER matters across our various locations. Managing a small People Operations, Facilities and HRIS team, the role is critical to maintaining a healthy and productive work environment, promoting positive workplace culture, and helping the organization comply with labor laws globally.

🚀 What you will do

Activities will span strategy to delivery & execution of HR operational deliverables and in this generalist role, you will support leaders, managers and colleagues across the HR lifecycle
Manage the People Operations, Payroll, HRIS and Facilities functions, globally
Work with management and relevant stakeholders to develop and embed People programs and initiatives, with high performance, culture and the employee experience at the forefront
Partner with People team colleagues across Reward, People Operations and Talent to deliver cyclical processes to the business (such as performance management / compensation cycles, employee engagement surveys, etc)
Develop strong relationships with relevant stakeholders across the business, including Finance, Legal and Comms, ensuring effective communication on day to day activities and projects
Partner with managers on organization planning, executing change at pace, and leading on any organization change / restructure projects
Lead the People Team actions on any acquisitions
Adopt the role of Coach, guiding managers and supporting them with navigating often complex challenges
Provide expert advice and delivery across core areas such as job leveling, L&D, and employee engagement
Manage global employee relations issues, liaising with Outside Counsel where relevant, whilst mentoring our People Operations team to upskill in this area
Provide guidance on employment law and best People practices
Manage reward and benefits programs on a global scale
Lead on global mobility and immigration
Partner with People Operations to provide insights that will help in developing or enhancing People Policies and processes
Maintain a data-driven approach, leveraging data to inform people related decisions and share trends and analysis with leadership

🧑🚀 About You

You have a Degree in a related field or relevant Professional Qualification
You have proven success providing strategic People leadership, in a fast paced, global start-up / scale-up environment
You have experience working in an international organization, preferably with experience in a remote, tech environment (Crypto / Web3 industry would be desirable)
You have experience leading and supporting on cross-functional projects, with aggressive timescales
You have an ability to navigate shifting priorities and change, adapting and pivoting at pace
You demonstrate a kaizen mindset, with a proactive approach to continuous improvement
You have the ability to develop high-trust relationships with employees and managers at all levels
You have a strong generalist HR skill set - encompassing employee relations, org design, change management, L&D, Reward and performance management
You are a proven problem solver, pre-empting and identifying issues, and supporting the business with finding solutions
You have strong business acumen, able to develop a solid understanding of the business and its goals and challenges
You have the ability to influence stakeholders, demonstrating credibility and contributing valuable insights
You have a solid track record of managing employee relations challenges and an ability to partner with global legal teams to reach the most effective business and commercial solutions
You can work independently on multiple projects without regular supervision
You are detail-conscious, credible, reliable, and able to cope with ambiguity and change
You have a passion for driving improvement, proactively managing poor performance, and managing tough conversations with empathy
You are a critical thinker with success in developing pragmatic solutions to business problems
You have outstanding verbal and written communication skills with an ability to be influential and persuasive
You thrive in an unstructured environment and have the ability to exercise independent judgment

Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…

B - Be Hungry

L - Level Up

O - Own It

C - Crypto Curious

K - Kaizen

MoonPay Perks
Equity package 📈

Unlimited holidays 🏝

Paid parental leave 🍼

Annual training budget 💻

Home office setup allowance 🪑

Monthly budget to spend on our products 💰

Working in a disruptive and fast-growing industry where the possibilities are endless 🚀

Freedom, autonomy and responsibility 💪

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
Commitment To Diversity
At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

MoonPay

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