The Opportunity:

The HR Services Coordinator will be responsible for providing administrative support for the HR Services department. This role is the point of contact for all SAP HR related questions and the second level support for the SAP Manager Self-Service (MSS) portal. Additionally, the incumbent will be responsible for the accurate and timely management of SAP HR data, conducting audits to identify, resolve or prevent errors and inaccurate data, and generate reports as required. Accountable for delivering consistent and high-quality customer service, the HR Services Coordinator will also provide general HR administration support and counsel to the business related to HR programs and processes, in adherence to service level standards; proactively identifying and providing process improvement recommendations to management.

Any MLF team member interested in being considered for this role are encouraged to apply online by February 10. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

General administration of HR programs and services in accordance with standard operating procedures and service level agreements established with the HR Centres of Excellence (COEs)
Accurately and efficiently respond to inquiries regarding HR systems, policies, programs and administrative procedures using case management system software; escalating to HR COEs when necessary
Ensure HR systems data integrity, resolve issues and make recommendations for process improvements as necessary
Maintain accurate documentation for HR processes including Process Flows/SLAs/Work Instructions/Dashboards, and others as required.
Perform HR systems maintenance, audits and relevant reporting in accordance to plans and established guidelines
Support HR Services execution activities in accordance to plans and established guidelines
Identify and implement general process improvements

What You’ll Bring:

Demonstrated customer service focus with ability to forge partnerships within the business
Ability to work independently as well as a part of a team in a collaborative manner
Ability to handle information with accuracy, security and confidentiality
Exceptional organizational skills and a proven ability to work under pressure
Excellent verbal and written communication skills with capability to adapt to audience needs
Detail-oriented and organized to perform audits and validations
Ability to handle multiple priorities while delivering effective results within tight timelines
Analytical
Demonstrated initiative and sound judgment for effective decision making
Bilingual in French and English is an asset
Post-secondary degree with a concentration in Business Administration or Human Resources preferred
1 to 2 years of working experience in Human Resources
CHRP/CHRL designation is preferred
Proficient use of MS Office applications with focus in Excel, and Web-based applications
HRIS systems knowledge (SAP) and applications (ESS/MSS) preferred

What We Offer at Maple Leaf Foods:

Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.

About Us:

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

We are carbon neutral.
We are one of the only food companies in Canada to set science-based targets.

A diverse and inclusive work environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture

Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

Doing What’s Right
Shared Value
High Performance
Diverse and Inclusive Teams
Disciplined Decision Making
Our Accountability
Intense Curiosity
Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at accommodations@mapleleaf.com .

Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

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Maple Leaf Foods Inc.

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HR Services Coordinator - Contract