Full / part time: Full time

Business area: Advertising Campaign Manager (In-House Campaigns)

Location: Uxbridge with flexibility to work from home

A bit about giffgaff

Do you want to join a telecoms company that’s up to good? At giffgaff we do mobile differently. We’re laser-focused on flexibility, value, and simplicity.

And we’re so proud to be a certified B Corp. This means we've joined a network of more than 1,000 UK companies, who want to make a positive impact on people and the planet. Working at giffgaff is something you could be proud of too.

You’ll get the best of both worlds, the energy and fast pace of giffgaff, plus all the benefits that come with being part of our parent company, Virgin Media O2.

Our business model is unique. We work with our members (our customers) to understand their needs in all areas of the business. We love this highly collaborative approach. Over the past few years our member base has grown steadily, and we’re still going. We’re always looking to acquire new members, and to do that we need the best people in our team.

Our bright and modern gaff is in Uxbridge, in leafy West London. But if commuting isn’t your favourite, most of our roles can be hybrid or work from home, or anywhere in between. If you like coming in, you’ll always find some office buddies. And if you like big occasions, we really bring the office to life monthly for our themed culture days. Plus all our giffgaffers come together at our legendary giffgaff summer, birthday and Christmas celebrations.

The role and the team

As part of the advertising team, this role will focus solely on internally produced campaigns and marketing assets. To succeed you’ll need a collaborative spirit, be able to build strong relationships with our in-house studio, performance media, distribution, insights, content and go-to-market teams.

You will need to be confident in presenting creative to the wider business and representing the advertising team in ideation sessions for in-house campaigns. With the support of the Senior Brand & Advertising Manager, you’ll need to ensure creative remains effective and optimisations are made when necessary to meet business needs.

We’re looking for someone with that rare mix of passion for creating advertising, but who loves to dig into the numbers to see what’s really working for the brand.

You will have the opportunity to shape and improve the internal creative and production processes. We’re a collaborative bunch, so we’re after someone that will be confident and excited at the opportunity of working with multiple teams across the giffgaff business.

There will be multiple briefs to review from a variety of teams in this role, therefore, to succeed you’ll need to demonstrate excellent attention to detail whilst being able to juggle multiple projects on any given day.

We work at a fast pace here at giffgaff. So you’ll need to remain calm under pressure, and not be fazed by tight deadlines. You’ll need to use your enthusiasm and natural persuasive spirit to help everyone you work with to deliver.

You’ll have a lot of opportunities to collaborate with our ATL teams who create campaigns via external agencies, but your focus and responsibility will lay with the campaigns and assets we produce internally.

Some of the more specific responsibilities:

Manage and lead the delivery of all in-house campaigns - Inclusive of SIM Promotions, Phone sales, Students, Phone launches, Black Friday, Distrubution and always on DR assets.

This includes:

As the advertising lead it will be your responsibility to ensure all our ‘internally produced campaigns’ are creatively effective, contain ‘on brand’ messaging and design, aligning with our brand house/wider campaigns, and delivered on time to the highest creative standards.
Working closely with the GTM lead, you will manage campaign delivery from ‘kick off’ to ‘wash up’ and everything in between.
Working closely with our Head of Studio to ensure all briefs received are clear and contain all the relevant and correct information for the design and content teams to create effective assets.
Assess all work created by the design and content teams to ensure they meet the brief, will be commercially and creatively effective, and remain on brand. You’ll need to feedback when you feel there are improvements to be made to both design and copy.
Be the advertising Lead in all GTM calls - You will work closely with the go-to-market team, and present Advertising/Creative updates in weekly calls. You will also use these calls to ensure we can deliver all campaigns/creative in required deadlines.
You will lead/manage all advertising feedback across projects
Supporting the performance media and insights team with creative testing - Ensuring all assets created in-house remain as effective as possible
Share campaign learnings with senior stakeholders
Attend weekly phone, promo, distribution, performance and portfolio meetings - Allowing you to prioritise workload and be aware of upcoming projects
Work closely with the go-to-market team to have a full understanding of media laydown and upcoming projects.

What we need from you:

A natural sense of creativity; either creating things yourself, or as part of a team.
Excellent organisational skills, attention to detail, and the ability to prioritise workload is key
Confident Presenter; you will need to inject your passion and energy into creating engaging presentations and presenting campaigns to wide audiences across the business.
A “can do” attitude. As part of a busy team you will be involved in big and small tasks. You must be able to maintain the same levels of enthusiasm for the delivery of any project, for any team member.
An ability to build relationships with people from across a variety of departments and skill sets.
Great listening skills. There will be a lot going on around you. It’s important that you take time to actively listen and are able to utilise that knowledge to inform any creative work.
Calm under pressure – with a small but mighty team, we are able to deliver an incredible amount of work at an incredibly high standard. A lot of responsibility and accountability falls on our shoulders. It’s important that you are able to thrive under the pressure, but also are humble enough to shout for help when you need it.
Passionate about Diversity & Inclusion - we have a big responsibility as our work is the public face of the giffgaff brand. We need to ensure that we reflect the diversity of our members in the work we create and are also considering D&I when we decide who we create that work with.
Knowledge of Word, Excel and Powerpoint is preferred.

Our commitment to equity, diversity and inclusion

At giffgaff we want to challenge the old way of doing things. People, and the way they work, define our culture and we encourage everyone to bring their whole selves to the gaff. That's why we believe in creating an equitable, fairer, more inclusive business that champions different ideas and perspectives. We may be sort-of-small but we're big on that caring, sharing thing & strive to create a supportive culture.

As a lean organisation, our team is built of a diverse, spirited range of people who are multi-skilled, highly motivated and flexible.

In return for your outstanding efforts, you'll be rewarded with a competitive salary and excellent benefits. We believe that hard work should be supported and recognised.

If this sounds like you, we’d love to hear from you.

Next Steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a chat with our recruiter and 2 zoom interviews.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Please chat to the recruiter if you require any reasonal adjustments throughout the interview process. We'll do what we can to accommodate here.

Thanks for your patience and for showing an interest in joining the giffgaff family.

giffgaff | Certified B Corp

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Advertising Campaign Manager (In-House Campaigns)