At Domes Resorts, as we expand with new Resort openings on an almost annual basis, our main goal is to create a unique environment for both our guests and our people. By joining the Domes teams, you instantly play a vital role in our development, by assuming a position that will set you apart from the competition and allow you to develop meaningful relationships and grow personally and professionally, in a safe, strong, and sustainable environment.

Team Spirit, Positive thinking & Integrity are a few of our team's characteristics and we look forward to adding someone new to it.

Role Overview:

The Group Talent & Culture (HR) Operations Senior Manager at Domes Resorts will develop and implement HR strategies that align with the overall business goals while leading and managing the HR Operations team to ensure high performance and achievement of objectives. This role involves collaborating with senior management to provide HR support and solutions, enhancing HR policies to improve employee relationships, and overseeing the daily operations of the Talent & Culture team.

The Senior Manager will ensure compliance with legal and regulatory requirements, streamline HR processes, focus on employee engagement initiatives, conflict resolution, and providing employees with information on available services. Additionally, the role includes supporting payroll processing, and provide regular reports to senior management and continuously develop personal and team skills to stay current with industry trends.

As Group T&C Operations Senior Manager, you will work closely with the entire team are expected to deliver measurable results and contribute significantly to our business objectives. Success in this role will be measured by:

Alignment of HR Strategies and Compliance: Development and implementation of HR strategies that align with overall business objectives, ensuring all HR processes and policies are compliant with legal and regulatory requirements, and streamlined to enhance efficiency and employee experience
Employee Engagement, Retention, and Relations: Improvement in employee engagement and retention rates through successful implementation of engagement initiatives, timely and professional handling of disciplinary and grievance matters, and effective communication of available counseling, benefits, and services
Payroll and Administrative Accuracy: Timely and accurate processing of payroll and administrative tasks, including management of leave and final payments, ensuring compliance with labor laws and organizational standards
Continuous Improvement and Reporting: Providing regular, insightful reporting to senior management on HR activities, trends, and metrics, demonstrating data-driven decision-making and continuous enhancement of personal and team knowledge and skills to stay current with industry trends
Development and Execution of Talent Pool & Succession Planning: Establish a fully operational talent pool and successful placement of internal candidates in managerial and supervisory roles, as a testament to the effectiveness of the succession planning process

Requirements

Abilities/Key Competencies/Skills

Strategic thinker with a creative and innovative approach to work and a proven record in conceiving and developing rational solutions to meet HR objectives
High level of integrity and confidentiality
Excellent organizational and time-management skills
Commitment to fostering a diverse and inclusive workplace
Very good knowledge of Employment law in Hospitality

Experience / Certificates/ Education:

Minimum of 7 years of HR experience, with at least 5 years in a senior HR leadership role
Extensive experience in strategic workforce planning,
Experience in the hospitality industry is strongly preferred
Strong leadership, communication, and interpersonal skills
Proven ability to manage multiple priorities and projects in a fast-paced environment

Benefits

Competitive Salary
Performance-based bonuses
Flexible working hours
Remote or hybrid work options
Work with a team that love their job

Domes Resorts

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Group Talent & Culture (HR) Operations Senior Manager