Position Overview
We are seeking an experienced HR Operations Manager to oversee and enhance HR operations with a primary focus on talent acquisition. This role requires a strategic thinker with strong expertise in process optimization, recruitment operations, and data-driven decision-making. The ideal candidate will work closely with HR leadership and recruitment teams to ensure seamless talent acquisition processes, compliance, and operational efficiency.

Key Responsibilities

HR Operations Management Oversee and optimize HR operations, ensuring alignment with business goals and compliance with local regulations.
Manage HR systems and tools, including applicant tracking systems (ATS) and HRIS, to support recruitment and overall HR operations.
Ensure all HR and recruitment policies, processes, and workflows are standardized, efficient, and scalable.

Talent Acquisition Operations Lead and manage the operational aspects of the talent acquisition process, from requisition to onboarding.
Develop and implement process improvements to enhance the efficiency and effectiveness of recruitment workflows.
Manage relationships with external vendors, such as recruitment agencies and background check providers.

Data & Reporting Create and maintain dashboards and reports to monitor recruitment metrics, HR operations KPIs, and workforce trends.
Analyze hiring data (e.g., time-to-fill, cost-per-hire, and quality-of-hire) to provide insights and recommendations for improvement.
Ensure data integrity across all HR and recruitment systems.

Stakeholder Collaboration Partner with HR, recruitment, and business leaders to align talent acquisition operations with organizational goals.
Act as a subject matter expert for operational best practices and provide guidance to HR and TA teams.
Work with legal and compliance teams to ensure recruitment processes meet all regulatory requirements.

Process Improvement & Automation Identify and implement opportunities to automate repetitive tasks within the recruitment and HR operations workflow.
Drive continuous improvement initiatives to enhance candidate and employee experiences.

Team Leadership Supervise and mentor team members within the HR operations and talent acquisition functions.
Provide training and guidance on process compliance, systems usage, and operational best practices.

Requirements

Experience: Minimum 8 years in HR operations, with at least 5 years of experience in talent acquisition operations or related roles.
Proven track record of managing HR systems and implementing process improvements.
Skills: Expertise in ATS platforms, HRIS systems, and data reporting tools.
Strong analytical and problem-solving skills, with the ability to interpret complex data.
Leadership: Experience managing teams and collaborating with senior stakeholders.
Excellent communication and project management skills.
Knowledge: Familiarity with recruitment compliance requirements and local employment regulations.
Understanding of best practices in high-volume hiring and talent acquisition operations.

EA License No.: 23S2046

KAH License No.: R1652932

CHARMELIS CONSULTING PTE. LTD.

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HR Operations Manager