About our company:

The Carriage House is an independent timeshare hotel that just celebrated its 50th year in business. We are operated in association with Springboard Hospitality, a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Our partnership with Springboard provides invaluable support.

Carriage House team members are a diverse community with experience, dedication, and strong work ethic at every level. We are committed to going Above & Beyond to create an environment that allows team members to thrive and deliver guest experiences that don’t just exceed expectations but provide indelible memories.

Primary mission:

Coordinate, administer and report on various human resource programs, system and procedures to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and government laws and regulations while promoting a safe, fair, positive work environment. The position is responsible for all recruiting, hiring and daily administration of various salary, benefit, government and employee relations programs. Recommends and implements procedural/process changes.

SCOPE OF WORK + TEAM

Reports to General Manager
Implements and supports the corporate People & Culture programs.

RESPONSIBILITIES

Manages all recruiting, screening, interviewing, performing reference checks and coordinating department interviews for management and hourly candidates to ensure quality hires and compliance with federal, state and local laws and regulations. Manage the employment process from recruitment to hiring, and related advertising and documentation.
Verify candidate authorization to legally work in the United States with E-Verify, complete and maintain Form I-9s for every employee as required by law. Follow up on reverifications when necessary.
Reviews policies with newly hired employees, assigns bloodborne pathogens training and coordinates Hepatitis B vaccine requests.
Consistently review and propose policy/benefit description updates to the Employment Handbook to meet property culture goals and compliance with laws and regulations.
Manage and implement the various in-house training programs to ensure consistent administration & reduce turnover, provide open communication and promote a positive and pro-associate work environment.
Administer and track in-house employee training to ensure compliance with OSHA, State and Federal laws and regulations.
Advocates the Guarantee of Fair Treatment/Open Door Policy by assisting in the counseling and/or discipline of associates as needed, through clear, calm and direct oral written communication, in accordance with the guidelines established by Springboard Hospitality.
To manage, direct and monitor the associate assets of the company, perpetuating an environment that is profitable, while meeting all health, safety and sanitation needs.
Manage HRIS Profile administration. Review Payroll Action Reports (PAR) & input/update new hires, make daily changes to ensure accurate, up to date information is available for payroll and management.
Administers payroll process including maintaining related associate/payroll records, processing involuntary deductions such as levies and garnishments, checking and auditing timekeeping records for compliance with established standards, supervising compliance with time and attendance records, entering new hires into the payroll system, posting changes in pay and tax status, and miscellaneous changes such as including computing wage and overtime payments, calculating and recording payroll deductions, and processing terminations.
Administers all associate benefit programs, act as the intermediary with insurance and 401K plan administrators, reconcile all monthly billing to in house roster, ensures monthly premiums are paid in a timely manner, coordinates and control all benefit audits including group health insurance, COBRA, personal time off, leave of absences, jury duty pay and others such as Associate Discounted Rooms Program, etc.
Coordinates and manages Workers Compensation by maintaining verbal and written communication with injured associate(s), claims administration office, doctors, and departmental supervisors regarding the status of injured associate(s). Submits employee First Report of Injury claims to insurance company. Coordinates the legal aspects of Workers’ Compensation cases. Maintains accurate records of all verbal and written correspondence. Accurately prepares and maintains all Workers Compensation statistics including first reports, individual files, modified duty, and follow-up medical reports.
Updates and disseminates information regarding Workers’ Compensation as it relates to trends, regulations and the laws, ensuring full compliance. Ensures accident reports are properly investigated, and reviews accident loss run reports to determine accident trends, progress and cost containment measures
Track and report employee injuries. Prepare annual OSHA incident report and post as required. Report data to the US Department of Labor as required.
Manages Leave of Absence Program and traces all Leaves of Absence to ensure compliance with Leave of absence Policy in conjunction with Federal/State protected Leave programs such as FMLA, Pregnancy, CFRA, Kin Care, Military, etc. Traces Leaves of Absence to include monitoring return dates of associates, verifying doctor’s notes, collecting insurance payments as necessary and responding to State Disability program.
Manages Unemployment Claims and coordinates compliance between Hotel and DETR Unemployment representative. Ensures Managers attend Unemployment Hearings.
Assists in office administration including office equipment, supplies, maintain associate records, filing and other projects assigned to the Human Resources Department to comply with government laws and regulations and achieve Hotel goals.
Develop advertising for Benefits & Associate Relation Events; and keep associate bulletin boards current, including, but not limited to: communicate legal requirement, associate feedback, post memos, pictures of associate events, loss prevention materials.
Notify all managers monthly of reviews due & track completed reviews to ensure they are given in a timely manner.
Bring all sensitive associate-related information to the attention of the General Manager in all instances to limit liability.
Position hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to maintain strong applicant flow.
Process HR forms and respond to written and oral inquiries regarding verification of employment, wages, unemployment compensation & worker's compensation claims, in a manner which is consistent and ensures that liability is minimized.
Actively lead Safety Committee efforts.
Assist in the competitive wage & benefit survey annually.
Keep employee bulletin boards current, including, but not limited to: post memos, pictures of employee events, loss prevention materials.
Maintain accounting for H.R. related expense in employee relations, staff training, and recruitment advertising. Ensure purchase orders are completed for all purchases.
Conduct exit interviews, track trends and complete turnover report in an accurate, timely manner
Perform other duties and assist with special projects as needed.

EXPERIENCE:

Prior Experience:
5+ years management-level experience is required in human resources or related position. Experience in the hospitality industry is a plus.
IT Expertise:
Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.
Education:
Four-year college degree or equivalent /education experience.
Subject Expertise:
Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests
Report any unusual occurrences and/or request to Supervisor
Read and abide by all the regulations and rules of conduct stated in the Associate Handbook
Must be service oriented
Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
Must be energetic and outgoing
Must possess excellent interpersonal and organizational skills
Must be able to follow directions with attention to detail, speed and accuracy
Must be a team player with the ability to work under minimal supervision
Must be able to multi-task in a fast-paced work environment
Must be able to understand and work with basic financial information and solve basic arithmetic problems
Must be able to type 45 wpm with an ability to input data and access information on the computer
Proficient working knowledge of Microsoft Office; preferred.
Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:

Hours Required: Must primarily work during business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and flexibility in daily start/end times, some weekend or holiday work may occasionally be required.

Benefits:

The Carriage House offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits

Competitive Base Salary
Quarterly and Annual Bonus Program
Direct Deposit
PayActiv – Pay on Demand
PTO & Holiday Pay
Medical, Dental, Vision, Life, Short- & Long-term Disability Insurance
401K and 401k match based on employee contribution
Jury/Bereavement Leave
Monthly Cell Phone Stipend
Employee Rates at all of Springboard Hospitality’s 35+ Hotels
Employee Rates at The Carriage House when Available

CONNECTED. We are plugged into people, technology and the cutting edge of culture.
INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

The Carriage House is an equal opportunity employer. The Carriage House provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. The Carriage House also provides reasonable accommodation for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Weekends as needed

Experience:

Microsoft Office: 5 years (Preferred)

License/Certification:

Professional In Human Resources (Preferred)

Ability to Commute:

Las Vegas, NV 89109 (Preferred)

Ability to Relocate:

Las Vegas, NV 89109: Relocate before starting work (Required)

Work Location: In person

Carriage House

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People & Culture Manager