Job Summary

The Head of Talent Acquisition & Employer Branding will lead and execute the company’s talent acquisition strategy for the group including Retail, Corporate and Distribution Center (DC) recruitment. This role is responsible for developing a strong employer brand to attract and retain top talent while ensuring a seamless and effective recruitment process

Responsibilities

a) Talent Acquisition Strategy & Execution

Develop and implement a comprehensive talent acquisition strategy for retail and corporate/DC recruitment, ensuring alignment with business goals
Oversee the full recruitment lifecycle, ensuring efficiency, diversity, and high-quality talent selection
Manage and mentor Talent Acquisition Managers responsible for retail and corporate/DC hiring
Leverage data analytics and market insights to improve hiring processes, reduce time-to-fill, and enhance candidate experience
Collaborate with hiring managers to anticipate talent needs and workforce planning
Drive the use of innovative sourcing strategies, including social media, referrals, talent pipelines, and partnerships

b) Employer Branding

Lead the employer branding strategy to enhance the company’s reputation as an Employer of Choice
Develop and execute creative campaigns to promote the company’s culture, values, and career opportunities
Manage the company’s presence on employer branding platforms, such as LinkedIn, Glassdoor, and job portals
Collaborate with Marketing & Communications teams to create compelling content, including videos, blogs, and social media campaigns
Represent the company at recruitment fairs, industry events, and networking forums to attract top talent

c) Process Improvement & Stakeholder Engagement

Establish best practices for recruitment processes, including candidate assessment, interview structures, and onboarding effectiveness
Enhance recruitment tools, ATS (Applicant Tracking System), and other HR technologies to improve efficiency
Build strong relationships with senior leadership, department heads, and external recruitment partners to align hiring efforts with business priorities
Drive diversity, equity, and inclusion (DEI) initiatives within the hiring strategy
Provide regular reports and insights to leadership on hiring trends, challenges, and opportunities

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field
8+years of experience in talent acquisition, with at least 3 years in a leadership role
Proven expertise in Retail recruitment is an added advantage
Strong employer branding and recruitment marketing experience
Excellent stakeholder management and leadership skills
Ability to drive change, influence decision-making, and create strategic workforce plans
Knowledge of labor laws, compliance, and best hiring practices
Strong communication, creativity, and project management skills
Willing to relocate to new office location

Current Office Location: Petaling Jaya

New Office Location by mid-2025: Bandar Bukit Raja

BIG PHARMACY HEALTHCARE SDN BHD

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Head of Talent Acquisition & Employer Branding