What you will do

The People & Culture Specialist will have responsibility to counsel and coach managers in all matters relating to HR policies, procedures and systems. The candidate will be required to partner with the business on performance improvement plans, employee relations, operational workforce issues.

The People & Culture Specialist will have to build and develop collaborative relationships with managers and employees at all levels to provide appropriate support and guidance. They will work with and support our Employee Relations Lead along with our People & Culture In-Country Team when required.

This position is thirty-five hours per week. However, due to the nature of this role hours may vary in line with the needs of the business.

What you bring

Responsibilities will include, but are not limited to, the following:

General:

Foster and sustain strong relationships with managers and employees, delivering a proactive and trustworthy service on various employment matters while appropriately questioning and challenging when necessary.
Support the People & Culture team with the full employee lifecycle activities, from recruitment through to exit.
Build strong working relationships with all People & Culture colleagues, collaborating to deliver the best possible HR service to the business. Actively contribute to identifying and implementing more efficient ways of working.
Monitoring, reviewing and updating all HR policies and Employee Handbook and ensuring these are in line with current legislation

Employee Relations and Advisory:

Provide guidance and support to managers and employees on best HR practice and HR policies and procedures.
Assist with employee relations and advisory matters, such as maternity and family-friendly processes, performance management, absence, disciplinary actions, grievances, and restructures. This involves attending meetings, taking notes, and leading when appropriate.
Provide coaching and training to managers on effective employee relations practices, conflict resolution, and performance management.
Leverage HR management information to identify areas of concern and guide managers in engaging more effectively with people processes.
Stay updated with employment laws and regulations, providing guidance to ensure compliance and mitigate legal risks.
Assist with the preparation of files for the Employment Tribunal.
Collate reports relating to absence and employee relations matters on a monthly basis

Regulatory/SMCR

Provide registration and de-registration support for SMF and certified roles
Collate required SMCR application documentation and track progress.
Support the Appointed Representative regime meeting all FCA and PRA requirements

Other

Use HR management information to highlight areas of concern or issue and to help influence pro-active, positive steps to enhance company culture.
Participate in HR projects such as Performance Management, Employee Engagement, and Team Development, taking ownership of specific initiatives.
Respond to any data breach incident and Subject Access Request as per related policies
Support the Country People & Culture team in day-to-day operations
Support client audits from time to time
To manage or assist with relevant ad-hoc projects as required by the People & Culture Country Lead.
Partner with external immigration advisers to initiate and manage visa applications, ensuring compliance with immigration regulations.
Other tasks and responsibilities as may reasonably be expected

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

What you bring

To be successful in this position you will need to have the following skills/ experience:

Self-awareness

Well presented in line with working within a corporate environment.

Special Skills and Knowledge

Strong knowledge and conversant with employment legislation.
Proven experience of working in a generalist HR/People and Culture role within a commercial environment.
Excellent organisational and administrative skills.
Strong communication, interpersonal and influencing skills with the ability to build strong working relationships with colleagues.
Experience of advising and dealing with senior management.
Demonstrable experience in Employee Relations, working within a fast moving environment.
Intermediate to advanced skills in Excel, Word & Powerpoint.

Desirable

Experience of SAP Success Factors.
Experience of working within a Contact Centre or an operational platform with high volume of activity.

Educational Requirements

Educated to ‘A’ Level standard or equivalent

Desirable

CIPD qualified

Aptitude/Personality

Ability to think strategically with strong business acumen.
Ability to demonstrate resilience and tenacity when under pressure.
Flexible and adaptable to changing situations whilst working within a team
Self-motivated, Meticulous / Thorough
Ability to prioritise and manage a varied workload

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Great to have you on board. Let's care for tomorrow.

Job Level:

Professional

Location:

Croydon, ENG, GB, CR9 1BG

Area of Expertise:

Human Resources

Unit:

Allianz Partners

Employing Entity:

AWP Assistance UK Ltd

Job Type:

Full-Time

Remote Job:

Hybrid working

Employment Type:

Permanent

ID:

51506

Position Cluster:

Non-Executive

Allianz Partners

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People and Culture Specialist