About Us

Ai-Media (AIM: ASX) was established in Australia in 2003 and has successfully expanded globally to become a leading provider of captioning, transcription, translation audio description services. Ai-Media is one of the largest captioning providers for the education, corporate, broadcast and government sector, with a growing footprint in global markets.

We have a global footprint, with employees located in the US, the UK, Canada, Australia, and Asia.

Ai-Media is proudly recognized and certified as an LGBT+ Business Enterprise, from Canada's LGBT+ Chamber of Commerce. The values held with this type of certification are values we foster across all regions in which we operate - North America, EMEA and Australia. We are proudly committed to fostering a team that represents an inclusive, diverse, barrier-free, and accessible environment. We believe that through diversity and inclusion, we achieve overall success. If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please advise and we will work with you to meet your needs.

Together, let's make the world’s content accessible – to everyone!

About the role

Are you looking for a dynamic opportunity with a fast-growing, ASX-listed, global company? Ai-Media (ASX:AIM) is currently on the hunt for a People Business Partner - Americas, EMEA who is eager to add value to a purpose driven company! This role can be done remotely.

The overall objective for this position is to provide quality HR advice, coaching and support to employees and leaders of the Ai-Media Americas and EMEA regions. This role will work closely with the People team to learn and build upon necessary HR skills such as employee relations, performance management, managing leaves of absence, and discipline procedures. The role is to also assist the People team with HR strategy, projects, and implementation of different processes and procedures.

Partner with business leaders to implement People Team strategies and projects
Be the main point of contact for the EMEA and Americas region for all HR matters
Provide HR support and guidance to leaders and employees including guidance on performance, employee relations concerns, team structure, employment changes, etc.
Ensure compliance across HR policy and process by staying up to date with any changes to the employment law in Canada, US and UK
Full cycle recruitment process including posting, sourcing, interviews and offers for Americas & EMEA
Respond to staff inquiries on the People Team email inbox
Prepare employment contracts, letters, and ensure staff information is updated in HRIS and employee files
Track People Team metrics, including time to fill, turnover rates, and reasons for departures
Effectively building collaborative relationships with colleagues and business stakeholders
Understanding of US employment benefits such as health care is advantage
Process Improvement: genuine interest to drive continuous process improvements and automation using financial reporting tools

About You

Bachelor’s degree with specialization in Human Resource Management or equivalent education required
Minimum of 5 years of experience in a similar role
Strong knowledge of employment legislation with proven ability to apply that to workplace scenarios
Comfortable with working remotely
Ability to work flexibly to accommodate other regions
Proven ability to successfully guide managers and employees through complex situations
Ability to manage change and influence others around you to embrace change
Ability to understand overall business objectives and how to contribute to them via HR initiatives
Experience with managing underperformance
Desire to help formulate and guide career paths for employees looking for professional development opportunities
Thoughtful and balanced approach to HR that supports the business while ensuring equity and good faith amongst employment practices
Outstanding communication and planning skills, able to clearly explain and present ideas
Behaves in a compliant and ethical manner, sets a tone of integrity and professionalism with employees and the team
Self-assesses against standards for current position and sets clear performance goals and standards
Displays resilience and tenacity in achieving planned work outcomes, recognises and acknowledges high quality work
Demonstrates ownership, plans effectively and prioritizes tasks to meet or exceed allocated Metrics
Displays a positive attitude in the face of ambiguity and change
Initiates collaboration with others and spontaneously assists others in the delivery of their work
Adapts to new ideas and initiatives relevant to own area of work

Applicant Information

Please refer to this applicant information pack to learn more about the application process and what Ai Media offers to their employees

AI-Media

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People Business Partner - EMEA, Americas