Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2024 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About The Role

Flex is looking for a Director, People!

In this role you will be responsible for managing both strategic and operational people focused programs while acting as a direct partner to our growing Flex team. This person will help optimize current programs as well as lead the creation of new ones. Additionally, you'll manage the day-to-day operations, overseeing our People Coordinator and Operations & Experience Manager, ensuring a fantastic employee experience.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.

What You’ll Do

Manage the administration of core programs and services such as compensation, benefits, performance management, employee engagement, and in person collaboration to ensure Flex is providing an excellent employee experience and meeting any regulatory requirements and act as a strategic partner for designing and implementing new initiatives related to total rewards, culture, L&D, workforce planning
Serve as a partner to leaders and staff, proactively engaging to keep up employee engagement and satisfaction
Support leadership reporting, collaborating with the People Operations Manager to analyze relevant people data (e.g., comp, engagement) and extract actionable insights
Partner with Talent Acquisition to provide guidance on job leveling, compensation, and equity packages for new hires
Oversee current culture initiatives such as our annual company off site and help develop further employee engagement activities
Lead HR compliance efforts such as audits (e.g., SOC2, EEOC, ACA) and regular documentation requests, partnering with Legal and Compliance as necessary
Own management of important People vendor relationships
Lead and elevate core organizational programs such as company-wide meetings, onboarding/offboarding, open enrollment, engagement surveys, and employee relation activities
Act as backup for the VP of People, providing coverage and cross-functional support as needed
Be on-site at Flex HQ at least three days per week to ensure visibility and hands-on support for our teams

Who You Are

HR experience is preferred, but we're open to strong operators and strategists who have a passion for people and a genuine interest in learning the HR space
Experience in a scaling start-up environment, with a proven ability to adapt to a dynamic setting where needs can change quickly
Strategic and solutions-focused thinker who can analyze current practices and drive improvements
Highly detail-oriented and organized, with a proactive approach to providing feedback, follow-up, and updates to ensure momentum and accountability across all projects and programs
A builder who thrives creating and iterating programs from scratch
Strong project management skills with the ability to manage multiple high priority initiatives at once
Highly skilled in analyzing people data and metrics, leveraging advanced Excel/Google Sheets skills to support strategic reporting and actionable insights
Highly relational, able to connect with team members at all levels and foster a collaborative environment
Aware of your expertise, knowing when to seek input from others and escalating issues as appropriate
Confident presenting to large groups, both virtually and in person

Nice to Haves

2+ years of supervisory experience, strongly preferred
Broad knowledge of federal and state labor laws and practices
Experience supporting immigration processes; extra bonus points for supporting a globally diverse workforce

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $194,000 - $206,000.

Life at Flex:

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We offer many employee benefits. For full time, U.S. based employees we offer:

Competitive pay
100% company-paid medical, dental, and vision
401(k) + company equity
Unlimited paid time off with a PTO minimum + 13 company paid holidays
Parental leave
Flex Cares Program: Non-profit company match + pet adoption coverage
Free Flex subscription

For full time non-US employees, we offer

Competitive Pay
Company Equity
Unlimited PTO

Flex jobs

Director, People