At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.
The Senior Manager, Human Resources is responsible for overseeing all HR operational functions across the hotel, ensuring alignment with brand standards, local labor regulations, and organizational goals. This role provides leadership in areas such as HR policy administration, recruitment operations, payroll and benefits, employee relations, and compliance. The position is pivotal in fostering a culture of service excellence and engagement across all departments.
As an Senior Manager Human Resources, We Rely on You To
- Oversee daily HR functions including recruitment, onboarding/offboarding, HRIS, and employee records management
- Ensure compliance with employment laws, hotel policies, and internal audit requirements
- Partner with department heads to meet hiring needs and support workforce planning
- Drive employee engagement, resolve workplace issues, and handle grievance and disciplinary matters
- Manage payroll coordination, staff benefits, and welfare programs
- Support performance reviews, maintain HR compliance documentation, and track key HR metrics
- Lead, coach, and support the HR team; act as HR Director in their absence
We Are Looking for Someone With
- Bachelor’s degree in Human Resource Management, Business Administration, or related field; HR certification preferred
- Minimum 8 to10 years of HR experience with at least 3 years in a managerial capacity within the hospitality sector
- Good working knowledge of local labor laws, HR systems, payroll processes, and compliance requirements
- Demonstrated ability to lead HR operations in a fast-paced, service-oriented environment
- Excellent interpersonal and communication skills with the ability to engage across all levels
Local package will be offered to successful candidate.
If you are the right person, what are you waiting for? Click the apply button now!
