About Us
InfluenConnect (www.influenconnect.com) is a fast-growing SaaS platform connecting brands with over 105,000 diverse influencers globally. We are powered by Comms8, a multi-award-winning martech agency with teams in London, Hong Kong/China, SEA and India. Together, we help brands navigate cross-cultural marketing through data, creativity, and purpose-led strategy.
About The Role
We are looking for an experienced and resourceful Operations & People Manager to lead our internal operations, team development, and HR functions across InfluenConnect and Comms8. This is a pivotal role, ideal for someone who thrives in a high-growth environment and enjoys building processes, culture, and systems that help teams scale smoothly and sustainably.
You'll report directly to the Founder and be responsible for:
- Driving operational efficiency and workflow improvements across teams
- Leading recruitment, onboarding, training, and performance management
- Championing a strong, inclusive team culture and effective internal communications
- Collaborating with the tech team to streamline and automate systems
Key Responsibilities
Operations & Workflow Optimisation
- Identify inefficiencies and implement systems to simplify workflows and improve team productivity
- Partner with the tech team to design and implement internal automation and integrations
- Maintain and optimise internal process using AI, automation and workflow tools
- Build SOPs, internal resource hubs, and training guides to support scale
People & HR Leadership
- Manage the full employee lifecycle: hiring, onboarding, progression, retention, and offboarding
- Own and evolve our performance management processes including 1:1s, feedback, and reviews
- Lead training initiatives, upskilling programmes, and individual development planning
- Foster a strong team culture through engagement activities, recognition programmes, and clear values alignment
- Support workforce planning and help shape future organisational design
Internal Communications & Team Enablement
- Design and lead internal comms rhythms: updates, async rituals, announcements, newsletters
- Ensure transparent communication, alignment, and knowledge sharing across teams
- Champion structured onboarding journeys and help new joiners integrate into our remote culture
Requirements
- 5+ years experience in operations, people, or HR/talent roles in startups or growth-stage companies
- Proven track record leading recruitment, onboarding, and performance management independently
- Experienced in fast-paced, founder-led or entrepreneurial environments
- Strong systems thinking and experience improving cross-functional workflows
- Understanding of coding and proficiency in AI are essential
- Familiarity with async tools and managing remote teams across time zones
- Excellent verbal and written communication skills in English, Mandarin, or Cantonese proficiency
- Proactive mindset with the ability to prioritise and drive initiatives independently
Benefits
Why Join Us
- Shape the people and culture function at a high-impact stage
- Work alongside a visionary founder and a diverse, globally distributed team
- Be part of building two fast-growing brands changing the game in cross-cultural marketing and influencer tech
- Competitive salary and performance-based bonus
- Tailored training to set you up for success
- Team wellbeing activities and quarterly charity initiatives
